We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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Yesterday I came to visit my great-grandfather's grave (O.C). You looked up the location, but also Diane took us there. In addition, she noted needed repairs to his wife's gravestone, and then she encouraged us to visit the U.S. Grant, Jr gravesite. He married a C; news to us. Thanks for everything D.CD.C
Today my nephew and I we're here visiting my parents gravesite. We needed water for flowers and tried 3 faucets, but none had water! A very nice man pulled up in a truck and asked if we needed help. He personally went and got us a big bucket water and helped us fill the urns. His name is MARIO DURAN. He is such a kind and helpful person. I thought you should know what an asset he is to your company!!! Please thank him for us and the whole V. family.The V. Family
"Phenominal! Everyone, every single person we encountered was phenomenal! Desmond was outstanding! He was so pleasant and thoughtful. He was courteous, respectful and so accommodating. He was there every step of the way, being supportive and taking care of things. I know that this is not just a job for him; he truly loves what he does, it shows, it comes across very clearly. Jim was also exceptional. Again, I know that he loves what he does and he is very good at it. He took our young pallbearers under his wing. He guided them and was very informative and very respectful. They all praised him and had many positive comments about their experience and about Jim. Patty was also a delight; just such good people. We are greatly appreciative of this phenomenal experience during this very difficult time. I just can't say enough. Thank you just does not seem enough."P.K.,
Good Afternoon Judy, Thank you so much for your kind words. It was an absolute privilege serving your family. I received your “thank you” card over the weekend and made copies for Dave, Milton, and Patty. Just this morning Patty mentioned to me what a beautiful and kind family you were. You made just as great an impression on us as we made for you! Thank You! Warm Regards, K.M.FK.M.F
My Grandfather C. C.r passed away on December 7th 2014. On the night of December 7th two men from your Mortuary came out to pick him up. Their appearance was very neat and they were VERY respectful to our family during that time. It was a hard day for us and they seemed to completely understand our sadness. I am writing this to you because I wanted their boss to know how grateful we are to have had those exact men come to my Grandparents home on that horrible day. They were the most courteous, respectful, careful, caring men. I watched as they removed my Grandfathers body. They treated his body with the utmost respect. I can't say enough nice about them in this email. Please tell them what a good job they did and Thank you!!!!! Also my Grandfathers service was very nice.The service was yesterday (December 16th, 2014) Death is a hard thing for the living to deal with but your staff made it a more comfortable experience. Thank you all so very much.CC