Reviews

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

My husband and I have extensive experience working at Greenwood and other SCI mortuaries. None of that experience matters when you lose someone close to you. I don't know how my family and I would have made it through without our Arranger Cedric Porter. My brother was young when we lost him. So, I had to be the rock for my devastated mother and older sister. We were met right away with some family tension with family we hadn't spoken to in many years. The level of stress we underwent at a time we felt we should only be grieving was comparable to a tsunami. Cedric acted more like a family counselor and knew how to talk to both sides using the most perfect demeaner and choice of words. Although he is young, his maturity level seemed to surpass everyone in the room. As it turned out, just a little communication and understanding was all our family needed to bury my brother together as a family. I'm not sure if funeral arrangers are trained to also mend old family wounds and help everyone relate to one another but, I do know people. You cannot train someone to relate to others in distress as well as Cedric did. That has to come from his natural ability to genuinely care and relate to people from all walks of life. All I can say is that I hope the company pays him for his worth. I can't put a price tag on what he did for me and my family. Because of him, we were able to have the perfect ceremony for my brother even with the COVID-19 guidelines. Thank you Cedric for everything you did. In addition I would also like to give a special thanks for Yvette Lynch. She helped us pick a forever home for my brother to rest for eternity. Although we believe his spirit is with God, it made it no less important that we picked the perfect place to rest his body for eternity. Yvette took her time and used the most perfect words to make us feel like she valued the care of my brother. She constantly reassured us that he was going to be well taken care of. She did not rush the process and met with us for hours and multiple days as we struggled to pick the perfect spot. Without hesitance she took us to revisit the same spots repeatedly. She was available to us for questions far outside operating hours. I feel like our family was offered the best service in the industry. Let me not leave out our wonderful Funeral Director Patty. Not only do I feel like you were the perfect director for our family, you went over and beyond helping us with last minute arrangements. Together these people made my brothers service everything we could have hoped for. We are eternally grateful.

Mary Canales December 22, 2020

I want to thank everyone at Greenwood for their support during our loss of Lana Robin McGlennon. Beloved Wife, Mother , and Mimi. A special thank you for Yvette Lynch who welcomed us with open arms and supported our family during this difficult time . With so much appreciation Yvette. How you made yourself part of our family and we thank you very much.

Ron McGlennon November 10, 2020

My fathers funeral occured during covid pandemic. The funeral attendants Mr. Frederick Smith and Ms. Patty Allen following state regulations, were the MOST efficient and courteous greeters /assistants. Both of them are a great team, it is very easy to see they have tremendous respect for the job they do. Their vibe and manner in which they conducted from beginning to end with every "walk-thru" guest; checking temperatures and explaining the modified guidelines for the viewing etc is comendable. It made the whole experience of my dads funeral a lot better than what we had imagined. At the very end as the coffin was closed, Ms Patty was tremendously respectful of my dad in the casket. As a result of their assistance, we felt safe, at peace, content at the end of a verynsad day. Thank YOU Mr Frederick and Ms Patty.

Monica Ortega August 28, 2020

Good Afternoon Judy, Thank you so much for your kind words. It was an absolute privilege serving your family. I received your “thank you” card over the weekend and made copies for Dave, Milton, and Patty. Just this morning Patty mentioned to me what a beautiful and kind family you were. You made just as great an impression on us as we made for you! Thank You! Warm Regards, K.M.F

K.M.F

My Grandfather C. C.r passed away on December 7th 2014. On the night of December 7th two men from your Mortuary came out to pick him up. Their appearance was very neat and they were VERY respectful to our family during that time. It was a hard day for us and they seemed to completely understand our sadness. I am writing this to you because I wanted their boss to know how grateful we are to have had those exact men come to my Grandparents home on that horrible day. They were the most courteous, respectful, careful, caring men. I watched as they removed my Grandfathers body. They treated his body with the utmost respect. I can't say enough nice about them in this email. Please tell them what a good job they did and Thank you!!!!! Also my Grandfathers service was very nice.The service was yesterday (December 16th, 2014) Death is a hard thing for the living to deal with but your staff made it a more comfortable experience. Thank you all so very much.

CC

My husband and I have extensive experience working at Greenwood and other SCI mortuaries. None of that experience matters when you lose someone close to you. I don't know how my family and I would have made it through without our Arranger Cedric Porter. My brother was young when we lost him. So, I had to be the rock for my devastated mother and older sister. We were met right away with some family tension with family we hadn't spoken to in many years. The level of stress we underwent at a time we felt we should only be grieving was comparable to a tsunami. Cedric acted more like a family counselor and knew how to talk to both sides using the most perfect demeaner and choice of words. Although he is young, his maturity level seemed to surpass everyone in the room. As it turned out, just a little communication and understanding was all our family needed to bury my brother together as a family. I'm not sure if funeral arrangers are trained to also mend old family wounds and help everyone relate to one another but, I do know people. You cannot train someone to relate to others in distress as well as Cedric did. That has to come from his natural ability to genuinely care and relate to people from all walks of life. All I can say is that I hope the company pays him for his worth. I can't put a price tag on what he did for me and my family. Because of him, we were able to have the perfect ceremony for my brother even with the COVID-19 guidelines. Thank you Cedric for everything you did.

Mary Canales December 22, 2020

Thank you so much for honoring my father Gilbert O'Dell by transporting his urn to his final resting place with magnificent dignity and respect. Kate Herzog

Kate Herzog September 17, 2020

Yesterday I came to visit my great-grandfather's grave (O.C). You looked up the location, but also Diane took us there. In addition, she noted needed repairs to his wife's gravestone, and then she encouraged us to visit the U.S. Grant, Jr gravesite. He married a C; news to us. Thanks for everything D.C

D.C

Today my nephew and I we're here visiting my parents gravesite. We needed water for flowers and tried 3 faucets, but none had water! A very nice man pulled up in a truck and asked if we needed help. He personally went and got us a big bucket water and helped us fill the urns. His name is MARIO DURAN. He is such a kind and helpful person. I thought you should know what an asset he is to your company!!! Please thank him for us and the whole V. family.

The V. Family

"Phenominal! Everyone, every single person we encountered was phenomenal! Desmond was outstanding! He was so pleasant and thoughtful. He was courteous, respectful and so accommodating. He was there every step of the way, being supportive and taking care of things. I know that this is not just a job for him; he truly loves what he does, it shows, it comes across very clearly. Jim was also exceptional. Again, I know that he loves what he does and he is very good at it. He took our young pallbearers under his wing. He guided them and was very informative and very respectful. They all praised him and had many positive comments about their experience and about Jim. Patty was also a delight; just such good people. We are greatly appreciative of this phenomenal experience during this very difficult time. I just can't say enough. Thank you just does not seem enough."

P.K.,